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FPX 6218

FPX 6216

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FPX 6107

FPX 6414

FPX 6412

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FPX 6610

NURS FPX 6218 Assessment 3: Planning for Community and Organizational Change

Capella 6218 Assessment 3

NURS FPX 6218 Assessment 3: Planning for Community and Organizational Change

Student Name

Capella University

School of Nursing and Health Sciences, Capella University

NURS FPX 6218 Assessment 3:

Leading the Future of Health Care

Prof. Name:


Planning for Community and Organizational Change: Telehealth Implementation at Francis Health Center

Access to quality healthcare is a fundamental human right, yet many communities, including Jordan, struggle to achieve it. Francis Health Center serves as a major healthcare facility in the area, but challenges such as expenses and distance hinder healthcare access for Jordanians (Capella University, n.d.). Telehealth technology offers a practical solution by enabling remote healthcare services and collaboration with specialists, thus enhancing the standard of care (Ahmad et al., 2021).

We advocate for adopting telemedicine technology to enhance healthcare access for all residents of the Jordan community. Swift action is necessary to ensure that high-quality healthcare services essential to community well-being and success are accessible to everyone.

Benefits and Implications of Changes

Introducing telehealth at Francis Health Center will yield numerous advantages for the facility and its community. Telehealth will expand access to healthcare services for Jordanians, offering remote consultations with healthcare professionals. This will significantly alleviate barriers like distance, transportation, and time constraints. Patients can receive prompt care without the need to travel long distances, thus alleviating the burden on Francis Health Center.

While healthcare is a human right, poverty remains a challenge in the Jordanian community, with 14.2% of the population living in poverty (U.S. Census Bureau, n.d.). Telehealth can bridge this gap, making high-quality healthcare accessible regardless of socioeconomic status. Telemedicine sessions are often more cost-effective than in-person visits, reducing out-of-pocket expenses and removing a significant care barrier (Snoswell et al., 2020).

The proposed change aims to enhance healthcare access and quality for Jordanians, reduce healthcare costs, and improve patient satisfaction. These goals are supported by credible evidence from the U.S. healthcare system, where telehealth has been shown to enhance health outcomes, decrease hospitalization rates, and lower costs (Snoswell et al., 2020). By adopting telehealth, Francis Health Center can improve the health and well-being of the Jordanian community, making healthcare more efficient and affordable.

Potential Barriers

Implementing telehealth at Francis Health Center may encounter various barriers, including resistance to change, lack of technical infrastructure, and financial constraints (Sagaro et al., 2020). Change is often resisted due to disruption, perceived threats, or unnecessary change. NURS FPX 6218 Assessment 3: Planning for Community and Organizational Change. Staff and patients at Francis Health Center might resist telehealth due to comfort with the current system and concerns about impersonal or challenging technology (Anderson & Singh, 2021).

Effective communication, leadership, and a supportive organizational culture can help overcome resistance to change (Johnson & Mahan, 2020). Capella 6218 Assessment 3. Leaders should communicate telehealth’s benefits, align with the organization’s values and provide continuous support and feedback to mitigate resistance. Addressing potential barriers and presenting credible evidence of telehealth benefits will strengthen the case for its implementation.

Strategies for Changing Barriers into Opportunities

To transform barriers into opportunities, strategies such as promoting telehealth benefits, providing training, seeking funding, and collaborating with local businesses can be employed (Thomas et al., 2022). Such strategies enhance telehealth acceptance, improve access to technology, and alleviate financial burdens. Capella 6218 Assessment 3. If required, addressing conflicts during implementation involves clear communication, stakeholder involvement, and professional mediation. Cultivating a culture of openness and accountability prevents conflicts and fosters dialogue among staff, patients, and stakeholders.

Strategies for Organizational Stakeholders

To engage organizational stakeholders, including hospital executives, healthcare professionals, patients, and community members, highlighting telehealth’s benefits is crucial. Increased accessibility, improved care quality, reduced costs, and enhanced patient satisfaction should be emphasized (Thomas et al., 2022). NURS FPX 6218 Assessment 3 Planning for Community and Organizational Change. Decision-makers require information on cost-benefit analysis, training, and potential risks to make informed choices. Providing this information ensures active participation in the change process and successful telehealth implementation.

Grant Proposal and Associated Budget

The attached grant proposal seeks funding to implement telehealth technology at Francis Health Center, the primary healthcare facility in Jordan, Minnesota. The proposal outlines telehealth’s benefits in enhancing access to care, efficiency, and patient outcomes. It addresses challenges and strategies and includes a flexible budget covering equipment, training, and outreach efforts.

Planning for Community and Organizational Change Conclusion

Introducing telehealth at Francis Health Center in Jordan, Minnesota, holds the promise of improved healthcare access, efficiency, and cost-effectiveness. Capella 6218 Assessment 3. Strategies to address barriers, a grant proposal, and budget considerations support successful implementation. Decision-makers must carefully assess potential impacts on the organization and community, making informed choices based on credible evidence. Telehealth represents an opportunity to elevate healthcare quality in Jordan, Minnesota.


Ahmad, R. W., Salah, K., Jayaraman, R., Yaqoob, I., Ellahham, S., & Omar, M. (2021). The role of blockchain technology in telehealth and telemedicine. International Journal of Medical Informatics, 148, 104399. 

Capella 6218 Assessment 3

Anderson, J., & Singh, J. (2021). A case study of using telehealth in a rural healthcare facility to expand services and protect the health and safety of patients and staff. Healthcare, 9(6), 736. 

NURS FPX 6218 Assessment 3: Planning for Community and Organizational Change

Capella University. (n.d.). Vila Health: Environmental Analysis and Windshield Survey Transcript. 

Kho, J., Gillespie, N., & Martin-Khan, M. (2020). A systematic scoping review of change management practices used for telemedicine service implementations. BMC Health Services Research, 20(1). 

Sagaro, G. G., Battineni, G., & Amenta, F. (2020). Barriers to sustainable telemedicine implementation in ethiopia: A systematic review. Telemedicine Reports, 1(1), 8–15. 

NURS FPX 6218 Assessment 3: Planning for Community and Organizational Change

Snoswell, C. L., Taylor, M. L., Comans, T. A., Smith, A. C., Gray, L. C., & Caffery, L. J. (2020). Determining if telehealth can reduce health system costs: Scoping review. Journal of Medical Internet Research, 22(10), e17298. 

Capella 6218 Assessment 3

Thomas, E. E., Taylor, M. L., Ward, E. C., Hwang, R., Cook, R., Ross, J.-A., Webb, C., Harris, M., Hartley, C., Carswell, P., Burns, C. L., & Caffery, L. J. (2022). Beyond forced telehealth adoption: A framework to sustain telehealth among allied health services. Journal of Telemedicine and Telecare.×221074499 

U.S. Census Bureau. (n.d.). QuickFacts: Jordan city, Minnesota [Data set]. 

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