BUS FPX 3006 Assessment 1 Key Roles and Responsibilities of the Health Care Manager

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Capella University

BUS-FPX3006 Developing a Health Care Management Perspective

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Health Care Management: Roles, Functions, Responsibilities, and Competencies

Health care management encompasses a multifaceted role within medical facilities, requiring a comprehensive understanding of various industry elements. This essay explores the roles, functions, responsibilities, and competencies of health care managers, emphasizing the significance of strategic planning processes and the imperative for quality and performance improvement in health care.

Health care managers fulfill numerous crucial roles within their field. Establishing and maintaining an organized culture is paramount among these roles, ensuring a well-balanced and diverse environment. This includes upholding the organization’s key values in daily operations and articulating its mission and vision for future success. Talent management has emerged as a focal point, with an emphasis on securing and retaining top-tier talent to execute roles effectively. Best practices in talent management involve establishing the business case, identifying and developing high-potential leaders, and evaluating outcomes (Groves, 2011).

Strategic planning and development are integral responsibilities, shaping the organization’s future direction through ongoing analysis and advocacy for departmental goals and strategies. Effective performance management lies at the core of a manager’s duties, quantifying the outcomes of planned objectives. Leadership development is intertwined with managerial roles, as strong leadership fosters organizational success (Squazzo, 2009). Innovation necessitates adept change management, with managers facilitating smooth transitions and fostering employee acceptance of new practices.

A manager’s profound understanding of health care policies and regulations is essential for compliance and influence. Staying abreast of policy developments ensures informed decision-making and strategic alignment (Buchbinder et al., 2021).

Strategic Planning in Health Care

Strategic planning serves as a cornerstone of health care management, enabling organizations to navigate market forces and capitalize on opportunities. In response to evolving trends, such as the surge in digital health amid the COVID-19 pandemic, managers must strategically adapt service delivery while ensuring quality and patient satisfaction (Greenspun, 2020). Agility has become imperative, requiring proactive planning to mitigate disruptions and ensure organizational resilience.

SWOT analysis is a fundamental tool in strategic planning, facilitating an assessment of organizational strengths, weaknesses, opportunities, and threats. Additionally, resources such as the Balanced Scorecard Institute and Sg2 Healthcare Intelligence offer valuable strategic insights and support (Slama, 2016).

Quality and Performance Improvement

Quality and performance improvement are paramount in health care, with structural elements and operational processes shaping patient care standards. Accreditation processes validate the competence of health care workers, ensuring patient safety and trust (Hughes, 2008). Leading models like Six Sigma, HFMEA, and PDCA offer systematic approaches to identify and address areas for improvement, enhancing organizational quality and effectiveness.

BUS FPX 3006 Assessment 1 Key Roles and Responsibilities of the Health Care Manager

In conclusion, effective health care management requires a nuanced understanding of roles, strategic planning processes, and quality improvement initiatives. By embracing these principles, managers can navigate complexities and drive positive outcomes in the dynamic health care landscape.

References

Buchbinder, S.B., Shanks, N.H., & Kite, B.J. (2021). Introduction to Health Care Management (4th ed.). Jones & Bartlett Learning.

Groves, Kevin. (2011). Talent management best practices: How exemplary health care organizations create value in a down economy. Health Care Management Review.

Hughes, R.G. (2008). Tools and Strategies for Quality Improvement and Patient Safety. In: Hughes RG (Ed.), Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville, MD: Agency for Healthcare Research and Quality (US). https://www.ncbi.nlm.nih.gov/books/NBK2682/

Greenspum, H.M.D. (2020, December 31). 5 trends that will shape healthcare in 2021. MEDCITY INFLUENCERS.  Retrieved from https://medcitynews.com/2020/12/5-

Slama, L. (2016, November 17).Retrieved from https://pdfs.semanticscholar.org/4a9b/dc84d5e3b41ffc750069a6a3cbf10eff8e9d.pdf

BUS FPX 3006 Assessment 1 Key Roles and Responsibilities of the Health Care Manager