BUS FPX 4024 Assessment 2 Enterprise Purchasing Process

Student Name

Capella University

BUS-FPX4024 Customer Behavior

Prof. Name

Date

Enterprise Purchasing Process

The purchasing process within enterprises encompasses various steps, which may vary based on the purchase’s nature and the company’s size. This section explores the purchasing process within our organization, a hospital with a workforce of over 1200 individuals. While the focus is on hospital-related purchases such as equipment and Personal Protective Equipment (PPE), my involvement primarily relates to procurement within the Human Resources (HR) department. This involves procuring items ranging from office supplies and badge clips to standing desks and office furniture. Each procurement requires distinct steps and approvals before finalization.

Purchasing Process

Regardless of the purchase size, obtaining approval is a crucial initial step. When ordering office supplies, our HR Assistant initiates the procurement process through our organization’s Staples account. According to the Indeed Editorial Team (2021), the purchasing process provides businesses with a structured approach to addressing their needs. The HR Assistant conducts an inventory audit, identifies required items, and consults with department members for specific requests, which can vary from basic office supplies to specialized items.

For larger purchases like laptops or office furniture, a different approval process is followed, necessitating approval from higher management or relevant departments. The HR Assistant compiles a list of required items and submits the purchase through our Staples account. The request then undergoes approval by our HR Director before final confirmation. Staples typically delivers orders on the next business day, with alternative options proposed in cases of shortages or backorders.

BUS FPX 4024 Assessment 2 Enterprise Purchasing Process

For significant items like laptops, approval from the Information Technology (IT) department and the Chief Financial Officer (CFO) is required. After approval, the IT department assesses inventory availability; if necessary, a request is made to the corporate office. Temporary solutions like loaner laptops may be provided in instances of shortage until new equipment arrives. Similarly, procurement for standing desks requires approval from the CFO before a request is submitted to the IT department, which oversees the procurement and installation process.

Obtaining Products

The process of obtaining products varies based on the purchase’s nature and size. For smaller items such as office supplies, the HR Assistant compiles a list of required items and submits the purchase through our Staples account. Approval from the HR Director is obtained before final confirmation, with delivery typically occurring within a day.

For larger items like laptops or office furniture, additional approvals and coordination are necessary. Approval from the IT department and the CFO is required before procurement can proceed. The IT department manages inventory availability and, if necessary, submits a request to the corporate office. Delivery and installation timelines may vary based on factors such as availability and budget constraints.

References

Indeed Editorial Team. (2021, March 22). Purchasing Process: Definition and Steps. Retrieved October 13, 2022, from https://www.indeed.com/career-advice/careerdevelopment/purchase-process

BUS FPX 4024 Assessment 2 Enterprise Purchasing Process