Capella 6214 Assessment 3

 Assessment 3: Implementation Plan

Student Name

Capella University

School of Nursing and Health Sciences, Capella University

NURS-FPX 6214 Assessment 3:

Health Care Informatics & Tech

Prof. Name:

Date

Implementation Plan

The implementation plan plays a crucial role in facilitating the execution of a multifaceted plan that involves multiple disciplines. This assessment presents the implementation plan for integrating EHR-integrated telehealth technology at Villa Hospital. The existing telehealth technology setup has limitations, particularly concerning medication errors, necessitating the integration of EHR.

Assessment of the Infrastructure

The COVID-19 pandemic has accelerated the adoption of telehealth technology to provide remote care and ensure patient safety. Villa Hospital has also implemented telehealth services to maintain continuity of care during the pandemic. However, it is essential to assess the adequacy of the existing telehealth technology infrastructure at Villa Hospital to identify any shortcomings.

Telehealth Technology Infrastructure at Villa Hospital

Villa Hospital has implemented telehealth services using a videoconferencing platform to connect healthcare providers with patients remotely. The platform is accessible through a web browser and does not require any additional software installation. However, the telehealth technology infrastructure is not fully integrated with the hospital’s electronic health record (EHR) system. This lack of integration can lead to medication errors and other safety concerns.

Medication Errors

One of the major concerns with the existing telehealth technology infrastructure in Villa Hospital is medication errors. Without a fully integrated EHR system, healthcare providers may not have access to complete and up-to-date patient information, including medication lists, allergies, and medical history. This can lead to prescribing errors and other medication-related adverse events (Li et al., 2022).

Incorporation of EHR-Integrated Telehealth Technology

To address the medication error issue and other safety concerns, Villa Hospital needs to incorporate EHR-integrated telehealth technology. This would enable healthcare providers to access the patient’s complete medical record, including medication lists and allergies, during telehealth consultations (Hernaez and Kanwal, 2022). This will guarantee that healthcare professionals have all the information they need to decide on patient treatment in an informed manner.

Knowledge Gaps

Several knowledge gaps need to be addressed to support the successful implementation of EHR-integrated telehealth technology at Villa Hospital. These include:

1. The level of telehealth adoption among patients.
2. The effectiveness of telehealth services in providing quality care.
3. The impact of telehealth on patient outcomes and satisfaction.
4. The cost-effectiveness of telehealth compared to traditional in-person care.
5. The legal and regulatory requirements for telehealth services in the local area.

Assigns Tasks and Responsibilities

The IT team will play a crucial role in the deployment of EHR-integrated telehealth technology at Villa Hospital. They will be responsible for the technical aspects of the implementation process, including the installation and configuration of the software and hardware required to support the telehealth system.NURS-FPX 6214
 Assessment 3: Implementation Plan.

The clinical team will also have an important role to play in the deployment of EHR-integrated telehealth technology at Villa Hospital. They will be responsible for integrating the telehealth system into their clinical workflows and ensuring that it is used effectively to deliver high-quality care to patients.

Implementation Schedule for EHR Integrated Telehealth Technology Deployment at Villa Hospital

The implementation of EHR integrated telehealth technology at Villa Hospital is a complex process that requires a well-coordinated effort from different healthcare professionals. To ensure a successful deployment, a 12-month implementation schedule has been developed. The following headings and subheadings provide an overview of the implementation schedule.

Phase 1: Planning and Preparation (Month 1-3)

During this phase, the project team will be established, and the project plan will be developed. The following tasks will be accomplished:

– Establishing the project team and appointing a project manager.
– Identifying stakeholders and engaging them in the deployment process.
– Developing the project plan, including timelines and budgets.
– Conducting a needs assessment to determine the requirements of the telehealth system.

Phase 2: System Selection and Procurement (Month 4-5)

During this phase, the telehealth system will be selected and procured. The following tasks will be accomplished:

– Evaluating different telehealth systems and selecting the most suitable one.
– Preparing a Request for Proposal (RFP) and issuing it to potential vendors.
– Reviewing vendor proposals and selecting a vendor.
– Negotiating the contract and procuring the telehealth system.

Phase 3: System Implementation (Month 6-9)

During this phase, the telehealth system will be implemented. The following tasks will be accomplished:

– Installing and configuring the telehealth system.
– Testing the telehealth system to ensure that it meets all requirements.
– Integrating the telehealth system into the hospital’s clinical workflows.
– Developing training programs for healthcare professionals and patients.

Phase 4: System Deployment and Maintenance (Month 10-12)

During this phase, the telehealth system will be deployed, and maintenance procedures will be established. NURS-FPX 6214
 Assessment 3. The following tasks will be accomplished:

– Launching the telehealth system and providing support to healthcare professionals and patients.
– Monitoring the telehealth system to ensure that it meets all requirements.
– Evaluating the telehealth system’s effectiveness and making necessary improvements.
– Establishing maintenance procedures to ensure the ongoing performance of the telehealth system.

Rationale

The implementation of EHR-integrated telehealth technology at Villa Hospital is essential to improve patient outcomes, enhance access to care, and increase efficiency and productivity for healthcare professionals. Telehealth technology allows healthcare professionals to provide care remotely, making it easier for patients to receive care, especially those in remote or underserved areas. Moreover, EHR integration ensures that patient data is accurately recorded, reducing the likelihood of errors and improving patient safety.

Alternatives

An alternative approach to the 12-month implementation schedule for EHR-integrated telehealth technology deployment at Villa Hospital would be to use an agile implementation methodology. This approach involves breaking the implementation process down into smaller, more manageable phases, each with its own goals and deliverables. NURS-FPX 6214
 Assessment 3: Implementation Plan .This approach allows for greater flexibility and adaptability, ensuring that the implementation process can be adjusted as needed (Krancher, 2020).

The Deployment of Electronic Health Record (EHR) Integrated Telehealth Technology at Villa Hospital

The deployment of Electronic Health Record (EHR) integrated telehealth technology at Villa Hospital requires a well-coordinated effort from different healthcare professionals (Shaw et al., 2020). The success of this initiative depends on clearly assigning tasks and responsibilities to the appropriate team members, including the nurse leader.

IT Team Responsibilities

The IT team will also be responsible for ensuring that the system is secure, reliable, and meets all relevant regulatory requirements.

Clinical Team Responsibilities

The clinical team will also be responsible for training and supporting other healthcare professionals in the use of the telehealth system.

Nurse Leader Responsibilities

As a nurse leader, I will have several important responsibilities in the deployment of EHR integrated telehealth technology at Villa Hospital. One of my key responsibilities will be to ensure that the clinical team is effectively integrated into the deployment process. I will also be responsible for ensuring that the clinical team has the necessary training and support to use the telehealth system effectively.

Rationale

This initiative requires a clear rationale to ensure that the benefits of telehealth are fully realized. For instance, telehealth can improve access to care for patients, increase efficiency and productivity for healthcare professionals, and reduce healthcare costs. By including a clear rationale, healthcare professionals can be motivated to actively participate in the deployment process, and patients can be educated on the benefits of telehealth.

Alternative

An alternative approach to the deployment of EHR-integrated telehealth technology at the Hospital would be to

utilize an interdisciplinary team-based approach. This approach involves forming a team of healthcare professionals from different disciplines who work together to achieve a common goal. In this case, the team would be responsible for the deployment of the telehealth system, with each member contributing their unique expertise. This approach can improve communication, collaboration, and decision-making, leading to a more successful deployment. The interdisciplinary team can also be responsible for monitoring and evaluating the effectiveness of the telehealth system to ensure that it meets the needs of patients and healthcare professionals.

Determining Staff Training Requirements and Strategies

Determining staff training requirements and strategies is crucial to ensure that healthcare professionals are prepared to use the integrated telehealth EHR solution at Villa Hospital.

Training Requirements

Training will be provided to all healthcare professionals who will be using the telehealth EHR solution. This includes doctors, nurses, and administrative staff. The training will cover the basics of using the EHR solution, as well as any customization specific to Villa Hospital. The training will also include how to use telehealth features and functions, including virtual consultations and remote patient monitoring (Bouabida et al., 2022).

Training Strategies

The training strategies will include both online and in-person training. Online training will be provided to all healthcare professionals in the form of video tutorials, online courses, and webinars. In-person training will also be provided, with sessions conducted by trained trainers who will be available to answer any questions and provide support.

Assumptions

The determination of staff training requirements and strategies is based on several assumptions. These include:

– It is assumed that healthcare professionals have basic computer skills, such as using a keyboard and mouse, and are familiar with the use of software applications.
– It is assumed that healthcare professionals are open to learning how to use new software applications and telehealth features.
– It is assumed that the necessary resources, such as training materials, trainers, and equipment, are available to provide effective training to all healthcare professionals.

Developing a Strategy for Collaborating with Patients and Other Healthcare Providers

Developing a strategy for collaborating with patients and other healthcare providers is crucial for the successful deployment of the telehealth EHR solution at Villa Hospital. The following paragraphs outline the assumptions on which this strategy is based and the key elements of the strategy.

Strategy Elements

The strategy for collaborating with patients and other healthcare providers involves the following elements:

1. Patient Education and Engagement: The hospital will develop patient education materials and provide training to help patients use the telehealth technology and EHR system. Patients will also be engaged through regular communication and feedback mechanisms (Fereidouni et al., 2019).

2. Provider Training and Support: Healthcare providers will be trained on how to use the telehealth technology and the EHR system. The hospital will also provide ongoing technical support to ensure that providers can use the technology effectively.

3. Interoperability with Other Healthcare Providers: The EHR system will be designed to allow for interoperability with other healthcare providers. This will enable seamless sharing of patient information and collaboration between different providers.

4. Communication and Coordination: The hospital will establish clear communication channels and protocols to facilitate collaboration between patients, healthcare providers, and other stakeholders. This will include regular meetings and updates on patient care plans (de Witt et al., 2020).

Assumptions – NURS-FPX 6214 Assessment 3: Implementation Plan

The strategy for collaborating with patients and other healthcare providers is based on the following assumptions:

1. Patients and healthcare providers are willing to use telehealth technology for remote consultations and care delivery.

2. Patients and healthcare providers have access to the necessary technology and internet connectivity to participate in telehealth consultations.

3. Patients and healthcare providers are comfortable with using the EHR system to access and update medical records.

Post Deployment Strategy

After deploying an integrated telehealth EHR solution at Villa Hospital, a post-deployment evaluation and maintenance strategy must be developed. This strategy will help ensure that the solution continues to meet the hospital’s needs and that any issues are addressed promptly.

Post-Deployment Evaluation

To evaluate the success of the telehealth EHR solution, the following criteria can be used:

1. Improved Patient Outcomes: The solution should be evaluated based on whether it has led to improved patient outcomes, such as reduced hospital readmissions or improved patient satisfaction.

2. Improved Efficiency: The solution should be evaluated based on whether it has improved hospital efficiency, such as reduced wait times or increased staff productivity.

3. Cost Savings: The solution should be evaluated based on whether it has led to cost savings, such as reduced staffing costs or reduced supply costs (von Wedel et al., 2022).

4. User Satisfaction: The solution should be evaluated based on user satisfaction, such as whether staff members find the solution easy to use or whether patients feel comfortable using it.

Maintenance Strategy

To ensure the telehealth EHR solution continues to meet the hospital’s needs, the following maintenance strategy can be implemented:

1. Performance Monitoring: The solution should be continuously monitored to ensure that it is performing optimally (Vainieri et al., 2020). Any issues should be addressed promptly to minimize disruption to patient care.

2. Staff Training: Staff members should be provided with ongoing training to ensure that they are comfortable using the solution and are aware of any updates or changes.

Conclusion

Implementing EHR-integrated telehealth technology at Villa Hospital is essential for patient safety and quality of care, but the current telehealth infrastructure has limitations. Deployment requires a well-coordinated effort from healthcare professionals, including IT and clinical teams and nurse leaders. Staff training and collaboration strategies with patients and other providers are crucial. Knowledge gaps in telehealth adoption, effectiveness, patient outcomes, cost-effectiveness, and legal/regulatory requirements must also be addressed.

References

Bouabida, K., Malas, K., Talbot, A., Desrosiers, M.-È., Lavoie, F., Lebouché, B., Taghizadeh, N., Normandin, L., Vialaron, C., Fortin, O., Lessard, D., & Pomey, M.-P. (2022). Healthcare professional perspectives on the use of remote patient-monitoring platforms during the COVID-19 pandemic: A cross-sectional study. Journal of Personalized Medicine, 12(4), 529. https://doi.org/10.3390/jpm12040529 

de Witt, A., Matthews, V., Bailie, R., Garvey, G., Valery, P. C., Adams, J., Martin, J. H., & Cunningham, F. C. (2020). Communication, Collaboration and Care Coordination: The three-point guide to cancer care provision for Aboriginal and Torres Strait Islander Australians. International Journal of Integrated Care, 20(2). https://doi.org/10.5334/ijic.5456 

Fereidouni, Z., Sabet Sarvestani, R., Hariri, G., Kuhpaye, S. A., Amirkhani, M., & Kalyani, M. N. (2019). Moving into action: The master key to patient education. Journal of Nursing Research, 27(1), e6. https://doi.org/10.1097/jnr.0000000000000280 

Hernaez, R., & Kanwal, F. (2022). Leveraging telemedicine for quality assessment. Clinical Liver Disease, 19(4), 176–180. https://doi.org/10.1002/cld.1205 

Krancher, O. (2020). Agile software development practices and success in outsourced projects: The moderating role of requirements risk. Lecture Notes in Business Information Processing, 56–72. https://doi.org/10.1007/978-3-030-49392-9_4 

NURS-FPX 6214 Assessment 3: Implementation Plan

Li, X., Hu, J., Yao, Y., Zuo, C., Wang, Z., Li, X., & Lv, Q. (2022). Evaluation of pharmacist-led telemedicine medication management for hypertension established patients during COVID-19 pandemic: A pilot study. Frontiers in Public Health, 10. https://doi.org/10.3389/fpubh.2022.1091484 

Shaw, R., Stroo, M., Fiander, C., & McMillan, K. (2020). Selecting mobile health technologies for electronic health record integration: Case Study. Journal of Medical Internet Research, 22(10), e23314. https://doi.org/10.2196/23314 

Vainieri, M., Noto, G., Ferre, F., & Rosella, L. C. (2020). A performance management system in healthcare for all seasons? International Journal of Environmental Research and Public Health, 17(15), 5590. https://doi.org/10.3390/ijerph17155590 

von Wedel, P., Hagist, C., Liebe, J.-D., Esdar, M., Hübner, U., & Pross, C. (2022). Effects of hospital digitization on clinical outcomes and patient satisfaction: Nationwide multiple regression analysis across German hospitals. Journal of Medical Internet Research, 24(11), e40124. https://doi.org/10.2196/40124