BUS FPX 4123 Assessment 4 Promoting Accountability Through Measures

Student Name

Capella University

BUS-FPX4123 Quality Assurance and Risk Management

Prof. Name

Date

Introduction

Ensuring the safety and health of residents is a top priority for Egebrecht Group Homes, led by its owner and CEO. With a resident population averaging between six to ten adults, many of whom experience mental impairments, maintaining quality care demands swift attention to emerging issues. Recently, concerns have surfaced regarding medication administration, including instances of missed doses and discrepancies in documentation. Consequently, the development of an action plan is imperative to uphold the standards of care for the residents.

Affordable Care Act

The Affordable Care Act (ACA), enacted in March 2010, aims to improve healthcare accessibility and quality for Americans. Alongside expanding insurance coverage, the ACA mandates enhancements in various healthcare domains, such as fostering supportive environments for breastfeeding mothers and augmenting transparency concerning calorie information in restaurants. Furthermore, it has facilitated increased access to prescription medications, encompassing both brand name and generic drugs, thereby benefiting numerous Americans and strengthening the healthcare system (Rapogel et al., 2010).

BUS FPX 4123 Assessment 4 Promoting Accountability Through Measures

Assessment of Educational Needs

Conducting an assessment of educational needs at Egebrecht Group Homes involved the utilization of discrepancy analysis methodology. This methodology incorporates self and peer assessments, alongside reflective practices, to evaluate performances and processes. Identifying both weaknesses and strengths through performance reviews is crucial for ensuring continuous organizational growth and maintaining a focus on patient safety.

Plan of Action

Addressing the identified issues requires the formulation of a comprehensive plan of action. By meticulously scrutinizing the situation, which encompasses instances of missing medications and incomplete documentation, data was collected from written statements and video footage. Consequently, a new medication reconciliation process was instituted, mandating dual verification of medications by two staff members to mitigate errors. Any occurrences of medication errors are promptly reported to the appropriate authorities for requisite disciplinary action, underscoring the significance of adherence to established protocols and standards.

Plan-Do-Check-Act (PDCA) Model

The implementation of the Plan-Do-Check-Act (PDCA) model, a systematic approach to process improvement, is pivotal in ensuring sustained enhancements. Originating in the 1920s through the work of Walter A. Shewhart, PDCA entails planning, implementing, reviewing, and acting based on observed outcomes. Regular evaluation and adjustment of processes are fundamental to fostering a culture of continuous improvement within the organization, necessitating active involvement and commitment from all levels of management.

Conclusion

The implementation of an updated medication reconciliation process is poised to enhance accuracy and prevent medication errors at Egebrecht Group Homes. Prioritizing patient safety and adherence to established protocols are central tenets in consistently delivering high-quality care. Embracing service standards and pursuing continuous improvement ensures that the organization remains responsive to evolving healthcare needs.

References

Barnsteiner, J. (n.d.). Patient Safety and Quality: An Evidence-Based Handbook for Nurses. NCBI.NLM.NIH.Gov. Retrieved July 20, 2021, from https://www.ncbi.nlm.nih.gov/books/NBK2648/

Rapogel, N., Gee, E., & Calsyn, M. (2010, March 23). 10 Ways the ACA Has Improved Health Care in the Past Decade. Americanprogress.Org. 

https://www.americanprogress.org/issues/healthcare/news/2020/03/23/482012/10-waysaca-improved-health-care-past-decade/

BUS FPX 4123 Assessment 4 Promoting Accountability Through Measures