MHA FPX 5016 Assessment 3 Stakeholder Communication in Health Information Systems

Student Name

Capella University

MHA-FPX 5016 Introduction to Health Information Systems

Prof. Name

Date

Stakeholder Communication in Health Information Systems

Introduction

In a comprehensive review of Vila Health’s Independence Medical Center’s electronic health records (EHR) system, several critical issues were identified: lack of interoperability, user-unfriendliness, and non-compliance with meaningful use guidelines. As the Quality Assurance Manager, the recommendation was to implement a new EHR training system and enhance data liquidity to boost operational efficiency. This paper explores these recommendations, their timelines, their impact on stakeholders, and the related value statements.

Relevant Stakeholders

The proposed changes in the EHR system will affect various stakeholders. The primary stakeholders include clinicians, who need precise and timely reports for delivering clinical services. Additionally, office staff involved in billing and supply ordering, and clinical services managers focused on reducing readmission rates and increasing revenue, are crucial stakeholders in the system’s effectiveness.

Recommendations and Timeline

The recommendations for Vila Health stemmed from the need for a compliant system that meets EHR users’ needs. The current system’s inadequacies in communicating with other systems, updating patient files in real-time, and processing claims effectively highlighted the need for change. The proposed solution involves deploying a new EHR system with a focus on data liquidity. The implementation timeline, estimated at 6-8 months, includes stages such as system evaluation, defining organizational needs, staff training, and testing for functionality.

The implementation process will face challenges like cost implications, staff resistance, and complexities in data migration. Overcoming these challenges requires meticulous planning, effective communication, and thorough training.

Impact on Relevant Stakeholders

Analyzing stakeholders’ value statements, recommendations, and implementation impacts underscores the new EHR system’s benefits. Key value propositions for stakeholders include enhanced efficiency, reduced administrative burdens, improved interoperability, and fewer errors in billing and coding.

Best Practices to Overcome Barriers

To mitigate resistance and ensure successful implementation, a detailed strategic plan that assigns specific roles and responsibilities is essential. Adhering to the timeline, maintaining effective communication, and providing comprehensive staff training are crucial. Highlighting the system’s benefits for patient care and workflow efficiency can enhance staff buy-in.

MHA FPX 5016 Assessment 3 Stakeholder Communication in Health Information Systems

Value Statement

Stakeholders’ value statements highlight several improvements: enhanced workflow efficiency, better interoperability, error reduction in billing and coding, and streamlined patient record management.

References

Aguirre, R. R., Suarez, O., Fuentes, M., & Sánchez-González, M. A. (2019). Electronic Health Record Implementation: A Review of Resources and Tools. Cureus, 11(9), e5649. https://doi.org/10.7759/cureus.5649

Health IT. (2019, April 15). How should I train my staff? https://www.healthit.gov/faq/how-should-i-train-my-staff

Sinhasane, S. (2019, May 24). Top 10 EHR Implementation Challenges and How to Overcome Them. Mobisoft Info Tech. https://mobisoftinfotech.com/resources/blog/top-10-ehr-implementation-challenges-and-how-to-overcome-them/

MHA FPX 5016 Assessment 3 Stakeholder Communication in Health Information Systems

Tsai, C. H., Eghdam, A., Davoody, N., Wright, G., Flowerday, S., & Koch, S. (2020). Effects of Electronic Health Record Implementation and Barriers to Adoption and Use: A Scoping Review and Qualitative Analysis of the Content. Life, 10(12), 327. https://doi.org/10.3390/life10120327