MHA FPX 5042 Assessment 4 Team Development Analysis

Student Name

Capella University

MHA-FPX 5042 Team Development and Personal Leadership in Health Care Settings

Prof. Name

Date

Team Development Analysis

Introduction

Effective teamwork is crucial for the success of organizations, especially in healthcare, as it enhances efficiency and productivity by utilizing diverse skills, ideas, and experiences (Wooll, 2021). At BPL Plasma, where we collect source plasma for life-saving therapeutic medications, teamwork is vital for optimizing processes and increasing production. In early 2022, we transitioned to the Nexsys Persona PCS Plasmapheresis system to boost productivity, quality, compliance, yield, and donor satisfaction (Haemonetics, n.d.). As the project lead, I oversaw the training and ensured a smooth rollout.

Team Setting, Project, and Roles

The switch to new machines required comprehensive staff training and a successful implementation. Changes included installing stadiometers for height measurement due to the Nexsys Persona PCS machines’ customized collection volumes, replacing the previous weight-based presets (Haemonetics, n.d.). Training involved hands-on practice and procedure adaptation to the new equipment. New roles, such as Host and Verifier, were introduced to manage donor flow and verify machine parameters, ensuring donor safety.

Professionalism

Professionalism was key in managing the transition smoothly. Transparent communication with donors about the changes minimized confusion and complaints. Addressing issues promptly and offering inconvenience fees when necessary prioritized donor satisfaction (Indeed, 2021).

Development of Professional Values

Encouraging professional growth among team members fosters loyalty and high performance. Strategies such as modeling professional behavior, providing feedback, and supporting individual development plans contribute to team cohesion and success (Choi, 2021).

Team Alignment

BPL Plasma’s mission, vision, and values emphasize patient well-being, integrity, success, teamwork, and dignity. Aligning the team with these principles involves consistent communication and reinforcing the organization’s purpose (Johnson & Beckler, 2021).

Coaching Strategies

Effective leadership and coaching are essential for team success. Understanding individual strengths and weaknesses, promoting transparency, setting clear goals, and providing constructive feedback are key strategies for enhancing team performance (Center for Management & Organization Effectiveness, n.d.).

Conclusion

The transition to Nexsys Persona PCS machines presented challenges but also opportunities for growth and development within the team. Effective leadership, clear communication, and commitment to professional values ensured a successful transition and alignment with BPL Plasma’s mission and values.

References

Center for Management & Organization Effectiveness. (n.d.). 10 effective coaching strategies to drive team success. https://cmoe.com/blog/10-effective-coaching-strategies-help-drive-team-success/

Choi, C. S. (2021, June 1). 7 ways to support employee growth and development. Glassdoor. https://www.glassdoor.com/employers/blog/support-professional-development/

Haemonetics. (n.d.). Plasma Collection. https://nexsyspcs.haemonetics.com/en

Indeed. (2021, February 22). Why professionalism is important in every aspect of work. https://www.indeed.com/career-advice/career-development/why-is-professionalism-important

Johnson, A., & Beckler, E. (2021, April 27). 3 steps to ensure organizational alignment by keeping the mission and vision front and center. Training Industry. https://trainingindustry.com/articles/leadership/3-steps-to-ensure-organizational-alignment-by-keeping-the-mission-and-vision-front-and-center/

MHA FPX 5042 Assessment 4 Team Development Analysis

Wooll, M. (2021, October 25). The importance of teamwork for agility at work. BetterUp. https://www.betterup.com/blog/importance-of-teamwork#:~:text=Teamwork%20in%20the%20workplace%20means,on%20getting%20the%20job%20done.

Table 1: Project Roles and Responsibilities

Role	Responsibilities
Project Lead	Oversaw training and ensured a smooth rollout.
Host	Managed donor flow.
Verifier	Verified machine parameters to ensure donor safety.

Table 2: Key Strategies for Team Development

Strategy	Description
Transparent Communication	Minimizes confusion and complaints among donors by clearly explaining changes.
Prompt Issue Resolution	Addresses issues quickly and offers inconvenience fees when necessary to maintain donor satisfaction.
Professional Behavior Modeling	Demonstrates expected professional behaviors to team members.
Feedback and Support	Provides constructive feedback and supports individual development plans to enhance team cohesion and performance.
Consistent Communication of Values	Aligns the team with the organization’s mission, vision, and values through regular reinforcement.
Clear Goal Setting	Establishes clear, achievable goals and provides constructive feedback to enhance team performance.
Understanding Individual Strengths	Identifies and leverages individual strengths and weaknesses to promote overall team success.