MHA

MHA FPX 5042 Assessment 1 Goal Setting MHA FPX 5042 Assessment 1 Goal Setting Student Name Capella University MHA-FPX 5042 Team Development and Personal Leadership in Health Care Settings Prof. Name Date SMART Goals Worksheet Personal Development Goal 1 Specific: Clearly define the goal. Is it specific? Enhance openness and transparency to strengthen connections in both professional and personal contexts. Measurable: How will you measure success? List two indicators. Feedback from coworkers, family, and friends. Improvement in interpersonal relationships. Attainable: What skills, knowledge, or resources do you have to accomplish the goal? Acquire knowledge of body language and non-verbal communication to connect effectively. This can be achieved through education, literature, and specific online resources. Relevant: What will be the result of achieving this goal? Improved relationships and more effective, clear communication. Time-Bound: What is the timeline to complete this goal? Within 6-12 months. Reflection: Achieving this goal will enhance both professional and personal relationships, assist in forming new friendships, and expand personal growth and networking. This will foster authenticity and genuineness in social and professional engagements. MHA FPX 5042 Assessment 1 Goal Setting Personal Development Goal 2 Specific: Clearly define the goal. Is it specific? Achieve a suitable work-life balance through self-reflection. Measurable: How will you measure success? List two indicators. Reduction in stress, assessed by mood, tone, and feelings, as well as feedback from peers and the environment. Positive observations and reactions from family, friends, and coworkers. Attainable: What skills, knowledge, or resources do you have to accomplish the goal? Utilize my ability to make independent judgments instead of constantly trying to please everyone. Relevant: What will be the result of achieving this goal? Increased overall satisfaction in life, improved health, and better focus to achieve personal and professional goals. Time-Bound: What is the timeline to complete this goal? Within 6 months. Reflection: Achieving this goal will empower me to make independent decisions without feeling controlled or guilty, leading to more efficient supervision and a balanced life. Personal Development Goal 3 Specific: Clearly define the goal. Is it specific? Complete my graduate studies and obtain my Master’s degree by the end of 2023. Measurable: How will you measure success? List two indicators. Completion of an assessment each week. Completion of each course by the end of each month. Attainable: What skills, knowledge, or resources do you have to accomplish the goal? Flexibility to work at my own pace due to the absence of strict deadlines set by the school. Relevant: What will be the result of achieving this goal? Career advancement upon obtaining my Master’s degree. Time-Bound: What is the timeline to complete this goal? By the end of October 2023. Reflection: Achieving this goal will enhance my self-esteem, career prospects, and job satisfaction. MHA FPX 5042 Assessment 1 Goal Setting References CourseHero. (2024). MHA-FPX5042-ReidCarlos-Assessment1-1.docx. Retrieved from https://www.coursehero.com/file/216109288/MHA-FPX5042-ReidCarlos-Assessment1-1docx/ Download Free Sample Get Capella University Free MHA Samples MHA FPX 5010 MHA FPX 5020 MHA FPX 5042 MHA FPX 5040 MHA FPX 5016 MHA FPX 5012 MHA FPX 5014 MHA FPX 5017 Get Free Samples of any Class/Assignment

MHA FPX 5020 Assessment 5 STAR Format Competency Rating Table MHA FPX 5020 Assessment 5 STAR Format Competency Rating Table Student Name Capella University MHA-FPX 5020 Health Administration Capstone Prof. Name Date Competency Rating Table in STAR Format NCHL Competency Rating (1-9) Situation Task Action Result Outcome Rating (1-5) Accountability: Confront performance problems. Baseline: 2 Current: 8 The quality assurance department had failed to provide relevant Hospital Acquired Infections (HAI) data for the last three months. Introduced new execution markers and defined explicit job descriptions for each departmental member. Delegated responsibilities to every person in the quality assurance department to improve accountability in HAI reporting. Departmental accountability improved, and the cases of HAI were reduced. 5 Achievement Orientation: Set and work to meet challenging goals. Baseline: 1 Current: 8 The billing department faced a high number of dubious reimbursement claims during the pandemic. Researched and projected an ideal billing software for the department. Collaborated with an IT expert to implement the new billing software and trained the departmental staff on its use. Hospital reimbursement increased, and the number of disputed claims decreased. 5 Change Leadership: Challenge the status quo. Baseline: 2 Current: 9 The billing department had a cynical view on integrating technology into billing management due to fraud and data security concerns. Recommended innovative billing systems based on research of health facilities with cohesive billing technology. Installed the new billing system and hired a trainer to educate the staff on its use. Improved productivity in billing and reimbursement processes within the organization. 5 Collaboration: Encourage others. Baseline: 2 Current: 8 There was a need to reinforce internal quality assessment in the care facility, requiring several departmental leaders to establish efficient standards. Worked cooperatively with other departmental leaders to construct internal healthcare quality assessment specifications. Actively participated in the creation and implementation of an internal quality assessment program within the healthcare facility. Improved compliance, quality of care, patient safety, and ensured full compliance with the Healthcare Quality Improvement Act. 5 Financial Skills: Evaluate financial analyses and investments. Baseline: 0 Current: 9 Helped resolve a budget dilemma at the accounting department by providing precise cost estimates for the Public Health Campaign in mental awareness. Carried out cost estimation and participated in the hospital’s budgeting committee for the Public Health Campaign. Outlined and presented project deliverables, activities, timelines, and relevant costs to stakeholders. Achieved optimal cash absorption for the campaign, avoided financial wastages, and realized the intended campaign goals. 5 Impact and Influence: Use indirect influence. Baseline: 1 Current: 8 Persuaded the management and leadership of the financial department on the need for a modern billing system. Drafted a change proposal for the finance and billing departments, highlighting the importance and benefits of the new system. Organized weekly internal meetings with department leaders to present the need for the billing system change. Successfully influenced the heads of billing and finance to adopt the modern billing software. 5 Information Seeking: Conduct research to maintain knowledge. Baseline: 1 Current: 8 Investigated the causes of Hospital Acquired Infections (HAI) and possible solutions within the hospital. Formed a team to investigate HAI causes and recommend evidence-based solutions. Interviewed healthcare workers, researched evidence-based solutions, and presented findings to the board. Reduced HAI cases, improved patient safety, and lowered care costs. 5 Initiative: Take action on long-term opportunities. Baseline: 0 Current: 9 Sought to determine the financial cost of the nationwide lockdown and strategies to mitigate these costs. Collaborated with a research team to forecast the financial implications of the lockdown and propose adaptive measures. Compared healthcare demand before and during the lockdown, recommending telehealth as a compensatory measure. Reduced potential losses due to the lockdown by predicting obstacles and designing solutions. 5 Innovative Thinking: Apply “tried and true” concepts or trends. Baseline: 3 Current: 9 Addressed the backlog in the billing department that slowed hospital reimbursements. Proposed integrating technology into the hospital’s billing system. Researched and recommended suitable billing software for the hospital. Enhanced effectiveness in hospital reimbursements and reduced billing backlogs. 4 Interpersonal Understanding: Commit to understand others. Baseline: 1 Current: 9 Responded to complaints from intern students regarding their stipend and treatment by senior healthcare personnel. Reported compensation and work relation issues raised by the interns to top management. Held a meeting with interns, drafted a report, and presented their grievances to top management. Improved intern compensation and work relationships with senior staff, reducing organizational conflicts. 5 Organizational Awareness: Adapt actions to climate and culture. Baseline: 1 Current: 9 Assisted the human resource department in updating the organizational structure following the recruitment of new top management personnel. Organized the healthcare personnel structure by seniority. Created a hierarchical diagram and shared it with top management and all healthcare departments. Enhanced understanding of the healthcare chain of command among stakeholders, reducing organizational conflict. 5 Performance Measurement: Monitor a “scorecard” of quantitative and qualitative measures. Baseline: 2 Current: 8 The hospital management aimed to assess organizational performance in service delivery. Used quantitative models to measure overall hospital performance and compare it with industry competitors. Collected data on readmission rates, patient wait times, and infection rates from Hospital Acquired Infections. Provided insights on hospital performance and highlighted areas for future improvement. 4 Process Management & Organizational Design: Benchmark best processes and practices. Baseline: 2 Current: 8 Long lines and a slow billing process necessitated redesigning the billing process to make it more efficient for patients. Participated in overhauling the billing system, identifying inefficiencies, and proposing solutions. Outsourced training for finance department staff to familiarize them with the new billing system. Enhanced staff and customer satisfaction with the new billing process. 5 Project Management: Provide project oversight and sponsorship. Baseline: 1 Current: 8 Formed part of the ad hoc committee to improve the hospital’s management system through technological integration. Oversaw the establishment and rollout of the hospital’s Electronic Health Record (EHR) project. Managed personnel involved in the project and supervised resource allocation and utilization. Improved access and management of patient information, enhancing data security within the hospital. 5 Self-Confidence:

MHA FPX 5020 Assessment 4 Data Analysis Project Report MHA FPX 5020 Assessment 4 Data Analysis Project Report Student Name Capella University MHA-FPX 5020 Health Administration Capstone Prof. Name Date Overview Synopsis Statement of the Problem Hospital Acquired Infections (HAIs) continue to pose significant risks to patient health and healthcare quality within the Northwell Hospitals System. These infections are linked to adverse outcomes such as extended hospital stays, preventable deaths, and increased healthcare costs (Monegro, Muppidi, & Regunath, 2020). Factors Examined and Units of Measurement Elements Examined Underlying Health Conditions Use of Antibiotics Use of Invasive Medical Devices Units of Measurement Metric Unit Number of HAI Cases Reported Count Mortality Rates Percentage Ratio of Pressure Injuries Reported Ratio (Adults vs. Children) Summary of Literature Key Findings Law et al. (2018): Found that statewide regulations using patient acuity tools to assign nurses were not effective in improving patient outcomes in Massachusetts. COVID and CDC Team (2020): Indicated that underlying health conditions increase susceptibility to HAIs. Peters et al. (2019): Reported that multiple antibiotic resistance significantly contributes to the risk of HAIs. Haque et al. (2018): Noted a decline in HAIs across American hospitals, with hand washing identified as a cost-effective strategy. Adams et al. (2018): Identified environmental contamination and prolonged colonization of clinical case patients as key factors in the spread of Candida Auris. Presentation of Data Graphic 1: Trends in Invasive Medical Devices Use at Northwell Hospital Northwell Hospital has shown improvement in reducing HAIs caused by invasive medical devices. Graphic 2: Nationwide HAI Reduction Strategies U.S. hospitals have been effective in reducing HAIs associated with invasive medical devices, achieving a 91% reduction in Central Line-Associated Bloodstream Infections. Analysis of Data Graphic 1: Northwell Hospital’s performance is below the baseline in reducing HAIs caused by invasive medical devices. Hospital management should strive to reduce HAIs to below 0.487. Graphic 2: Significant improvements have been made across U.S. healthcare facilities in mitigating Central Line-Associated Bloodstream Infections. Continuous efforts are necessary to address HAIs caused by antibiotic resistance and underlying health conditions. Evidence-Based Recommendations Strict adherence to hand hygiene practices. Implementation of Antimicrobial Stewardship Programs (ASP). Conclusion Hospital Acquired Infections (HAIs) continue to challenge the quality of healthcare by extending hospital stays, increasing care costs, and contributing to preventable deaths. Key factors influencing HAIs include antibiotic resistance, patients’ underlying health conditions, and the use of invasive medical devices. While significant progress has been made in reducing HAIs associated with invasive devices, there remains a need to address other contributing factors. The findings of this study can inform future research on the effectiveness of regulatory policies in reducing HAIs. MHA FPX 5020 Assessment 4 Data Analysis Project Report References Jackson, D., Sarki, A. M., Betteridge, R., & Brooke, J. (2019). Medical device-related pressure ulcers: A systematic review and meta-analysis. International Journal of Nursing Studies, 92, 109-120. Monegro, A. F., Muppidi, V., & Regunath, H. (2020). Hospital acquired infections. StatPearls [Internet]. Peters, L., Olson, L., Khu, D. T., Linnros, S., Le, N. K., Hanberger, H., & Larsson, M. (2019). Multiple antibiotic resistance as a risk factor for mortality and prolonged hospital stay: A cohort study among neonatal intensive care patients with hospital-acquired infections caused by gram-negative bacteria in Vietnam. PLoS One, 14(5), e0215666. Law, A. C., Stevens, J. P., Hohmann, S., & Walkey, A. J. (2018). Patient outcomes after the introduction of statewide intensive care unit nurse staffing regulations. Critical Care Medicine, 46(10), 1563. MHA FPX 5020 Assessment 4 Data Analysis Project Report COVID, C., Team, R., & Ussery, E. (2020). Preliminary estimates of the prevalence of selected underlying health conditions among patients with coronavirus disease 2019—United States, February 12-March 28, 2020. Morbidity and Mortality Weekly Report, 69(13), 382. Download Free Sample Get Capella University Free MHA Samples MHA FPX 5010 MHA FPX 5020 MHA FPX 5042 MHA FPX 5040 MHA FPX 5016 MHA FPX 5012 MHA FPX 5014 MHA FPX 5017 Get Free Samples of any Class/Assignment

MHA FPX 5020 Assessment 3 MHA FPX 5020 Assessment 3 Student Name Capella University MHA-FPX 5020 Health Administration Capstone Prof. Name Date Download Free Sample Get Capella University Free MHA Samples MHA FPX 5010 MHA FPX 5020 MHA FPX 5042 MHA FPX 5040 MHA FPX 5016 MHA FPX 5012 MHA FPX 5014 MHA FPX 5017 Get Free Samples of any Class/Assignment

MHA FPX 5020 Assessment 2 Project Proposal – Turnover within Nursing MHA FPX 5020 Assessment 2 Project Proposal – Turnover within Nursing Student Name Capella University MHA-FPX 5020 Health Administration Capstone Prof. Name Date Executive Summary Sentara Healthcare has experienced an uptick in nursing staff turnover rates, surpassing the national average by 1.5%. This study aims to explore the factors contributing to high nurse turnover at our local hospital. According to the United States Office of Personnel Management (2018), each additional percentage point in nursing turnover incurs an average cost of $300,000 for hospitals. Our preliminary data indicates turnover rates between 6.6% and 28.7%, with registered nurses facing the highest turnover at 16.8%. Notably, hospitals with more than 250 beds exhibit the highest turnover rates, while those with 200 or fewer beds show lower rates. With Sentara Healthcare operating a 260-bed facility, addressing this issue is critical. Developing a program to foster relationships, build commitments, enhance confidence, recruit skilled nurses, and retain senior nurses is essential. Introduction This section will explore the increased turnover rates among nurses at Sentara Healthcare. The United States Office of Personnel Management (2018) outlines the significant financial implications of nursing turnover for hospitals. By examining turnover rates through human resource and performance metrics, we can gain insights into nursing staff ratios at both state and national levels. In alignment with Sentara’s strategic direction to improve the quality of life for patients, clinicians, and communities, addressing high nursing turnover rates is vital for achieving organizational goals and fostering a culture of excellence in care. Background The United States Office of Personnel Management (2018) underscores the federal government’s role in promoting success and safety for all Americans, which includes addressing workforce issues. Analyzing employee burnout, as recommended by Wilson (2019), is particularly crucial in the nursing profession. Sentara Healthcare must evaluate environmental factors contributing to turnover rates to enhance performance and positively influence nurse retention (Moore, 2017). Client Value Proposition Business Operations Finance Customer Service Organizational Learning and Growth Streamline care delivery by ensuring timely patient care. Increase annual revenue by 35%. Increase patient satisfaction by 60% within 12 months. Retain senior staff and develop an effective employee retention program. Establish staffing policies with a ratio of one nurse to every five patients. Increase nurse reimbursement rates by 20%. Improve patient wait times to a maximum of 20 minutes. Decrease turnover rates by 5%. Expected Outcomes and Precise Performance Measurement To gain insights into turnover issues at Sentara Healthcare, qualitative and quantitative data from research articles will be collected. Statistical data will be presented using bar graphs and visual aids to enhance understanding. MHA FPX 5020 Assessment 2 Project Proposal – Turnover within Nursing Visual Data Displays Refer to the provided bar graph for a visual representation of hospital and nursing turnover rates. Leadership Component As the project leader, I will oversee the implementation of a program to reduce nursing turnover rates. By employing critical thinking and implementation strategies, I will conduct research to develop a comprehensive plan addressing turnover issues and fostering a culture of dedication and excellence among nursing staff. Project Timeline Refer to the outlined project timeline for key milestones and activities. Project Information Contact details for project personnel are provided for reference. References United States Office of Personnel Management (USOPM). (2018). 2018 Federal Workforce Priorities Report (FWPR). Retrieved from https://www.opm.gov/policy-data-oversight/human-capital-management/federal-workforce-priorities-report/2018-federal-workforce-priorities-report.pdf Wilson, R. F. (2019). Nurse Leader Compassion Fatigue and Burnout Impact on Staff Satisfaction, Patient Satisfaction, and Turnover. Retrieved from https://sigma.nursingrepository.org/handle/10755/16870 MHA FPX 5020 Assessment 2 Project Proposal – Turnover within Nursing Moore, R. L. (2017). Nurse Retention: Impact of Workplace Environment Assessments. Retrieved from https://www.nursingrepository.org/handle/10755/623303A Download Free Sample Get Capella University Free MHA Samples MHA FPX 5010 MHA FPX 5020 MHA FPX 5042 MHA FPX 5040 MHA FPX 5016 MHA FPX 5012 MHA FPX 5014 MHA FPX 5017 Get Free Samples of any Class/Assignment

MHA FPX 5020 Assessment 1 Project Topic Selection MHA FPX 5020 Assessment 1 Project Topic Selection Student Name Capella University MHA-FPX 5020 Health Administration Capstone Prof. Name Date Introduction Statement of the Problem Medical professionals and healthcare institutions are primarily responsible for delivering essential services that promote patient health. However, hospital environments continue to pose a significant risk to patient safety due to contamination. Hospital-Acquired Infections (HAIs) lead to prolonged hospital stays, increased healthcare costs, and preventable fatalities (Haque et al., 2018). Key Factors Influencing the Problem Both patients and healthcare facilities face risks associated with HAIs due to factors such as antibiotic use, underlying health conditions, and the use of invasive medical devices (Ranjbar, Kelishadrokhi, & Chehelgerdi, 2019). Factors Directly Related to the Problem Factor Unit of Measurement Authoritative Source(s) Antibiotic use Length of stay (days) Monegro, Muppidi, V., & Regunath, 2020 Underlying condition Rate of hospitalization CDC Covid-19 Response Team et al., 2020 Invasive medical device % of surgical site infection Peters et al., 2019 Project Topic Selection Value Proposition to the Organization A thorough assessment of HAIs in healthcare settings will provide the Northwell Hospital System’s management with valuable insights for future quality improvements. Value Proposition/Contribution to My Professional Interests/Goals HAIs continue to impact healthcare services by prolonging hospital stays, causing preventable deaths, and increasing care costs (Haque et al., 2018). This project will deepen my understanding of the impact and scale of critical factors such as antibiotic use, underlying conditions, and invasive medical devices (Peters et al., 2019). The statistical analysis in this capstone project will enhance my knowledge of risk management in healthcare and provide a comprehensive understanding of policies, strategies, and variations in reducing healthcare-related infections, aligning my contributions with administrative goals. Background: Review of the Literature Authoritative Source (APA Format) Relation to the Problem Adams, E., Quinn, M., Tsay, S., Poirot, E., Chaturvedi, S., Southwick, K., & Zucker, H. (2018) This study examines the trends of Candida Auris infections in New York from 2013 to 2017. Haque, M., Sartelli, M., McKimm, J., & Bakar, M. A. (2018) Provides an overview of HAIs, including history, types, and current trends in the USA. Peters, L., Olson, L., Khu, D. T., Linnros, S., Le, N. K., Hanberger, H., & Larsson, M. (2019) Analyzes antibiotic resistance focusing on mortality or discharge rates. COVID, C., Team, R., COVID, C., Team, R., COVID, C., Team, R., & Ussery, E. (2020) Studies the susceptibility of patients with underlying conditions to contracting COVID-19 during hospitalization. Mehta, Y., Gupta, A., Todi, S., Myatra, S., Samaddar, D. P., Patil, V., Bhattacharya, P. K., & Ramasubban, S. (2014) Outlines guidelines and evidence-based recommendations to reduce HAIs. MHA FPX 5020 Assessment 1 Project Topic Selection References Centers for Disease Control and Prevention. (2018). National and State Healthcare-Associated Infections Progress Report. 2019 [cited Sept. 7, 2023]. This study source was downloaded by 100000882808983 from CourseHero.com on 05-13-2024 10:49:45 GMT -05:00 https://www.coursehero.com/file/216104014/MHA-FPX5020-ReidCarlos-Assessment-1-1pdf/ Additional References Haque, M., Sartelli, M., McKimm, J., & Bakar, M. A. (2018). Health care-associated infections – an overview. Infect Drug Resist, 11, 2321-2333. Monegro, M., Muppidi, V., & Regunath, H. (2020). Hospital-Acquired Infections. In StatPearls [Internet]. StatPearls Publishing. Peters, L., Olson, L., Khu, D. T., Linnros, S., Le, N. K., Hanberger, H., & Larsson, M. (2019). Antibiotic use and mortality among critically ill patients: a multicenter observational study. Critical Care, 23(1), 286. MHA FPX 5020 Assessment 1 Project Topic Selection Ranjbar, R., Kelishadrokhi, A., & Chehelgerdi, M. (2019). Hospital-acquired infections and antibiotic resistance: a perspective. Journal of Infection and Public Health, 12(4), 590-596. Download Free Sample Get Capella University Free MHA Samples MHA FPX 5010 MHA FPX 5020 MHA FPX 5042 MHA FPX 5040 MHA FPX 5016 MHA FPX 5012 MHA FPX 5014 MHA FPX 5017 Get Free Samples of any Class/Assignment