MH003 Performance Management in Nursing Settings

Student Name

University

NURS 6221 Managing Human Resources

Prof. Name

Date

Performance Management Interview Reflection

Introduction

In leadership and management roles, performance management is crucial for effective operations. It involves setting goals, monitoring progress, providing feedback, and coaching employees (Fried & Fottler, 2018). The purpose of performance management includes improving employee performance and fulfilling administrative needs (Fried & Fottler, 2018).

Interviewee

The interviewee, Laurie, is the manager of an Obstetrics (OB) unit in Sheboygan, WI. With over 20 years of nursing experience, Laurie oversees various human resource tasks, including performance management.

Performance Management Concept

Laurie described performance management as evaluating staff performance daily, aligning with the notion of continual assessment (Fried & Fottler, 2018). The organization conducts yearly performance evaluations with standardized processes, including employee self-appraisals and patient audits.

Strengths and Weaknesses

Strengths of the organization’s performance management include comprehensive evaluations covering job duties and soft skills, such as teamwork and empathy. Weaknesses identified include vague goal setting and infrequent feedback.

NURS 6221 Assessment 3 MH003 Performance Management in Nursing Settings

Recommendations

Implementing SMART goals can enhance goal specificity, measurability, and achievability (Afolabi et al., 2022). Additionally, adopting more frequent reviews for underperforming employees can ensure timely intervention and goal alignment (Fried & Fottler, 2018).

Conclusion

A well-executed performance management system is essential for nurse motivation and retention (Madlabana et al., 2020). Laurie’s performance appraisals are commendable but could benefit from incorporating the recommended strategies for increased effectiveness.

References

Afolabi, T. M., et al. (2022). Evaluating the impact of integrating SMART goal setting in preceptor development using the Habits of Preceptors Rubric. American Journal of Health-System Pharmacy, 79(14), 1180–1191.

Duggan, K. (2015). Why the annual performance review is going extinct. Fast Company. www.fastcompany.com/3052135/the-future-of-work/why-the-annual-performancereview-is-going-extinct.

Fried, B. J., & Fottler, M. D. (2018). Fundamentals of human resources in healthcare (2nd ed.). Health Administration Press.

Madlabana, C. Z., et al. (2020). Performance management methods and practices among nurses in primary health care settings: a systematic scoping review protocol. Systematic reviews, 9(1), 40.

MH003 Performance Management in Nursing Settings